Hotel Front Desk Software
Streamline Your Hotel Operations & Revenue
Our hotel management system helps you handle reservations, check‑ins, payments, and daily tasks from one platform. Simplify your workflow, improve efficiency, and deliver a seamless guest experience.
CENTRALIZED HOTEL RESERVATION CALENDAR Manage All Bookings in One View
Keep full visibility across every booking channel with a unified reservation calendar.
- View and manage reservations from all sources in one place
- Track room availability in real time
- Add walk‑in bookings and adjust reservations effortlessly
Eliminate manual errors and gain total control over your hotel operations.
EASY‑TO‑USE FRONT DESK SOFTWARE Simplify Daily Operations
Make guest arrivals and departures smoother with one‑click actions:
- Check guests in and out instantly for faster service
- Record deposits and additional payments on the spot
- Add walk‑in bookings and adjust reservations with ease
Reduce waiting time, eliminate hassle, and deliver a better guest experience.
MANAGE YOUR FRONT DESK ANYTIME ON MOBILE Stay Connected Wherever You Are
Control your hotel operations remotely with a mobile‑enabled dashboard and real‑time updates across Home, Calendar, Messages, and Reservations.
- Monitor bookings and room status from anywhere
- Handle check‑in/check‑out on the go
- Update reservations instantly with mobile access
Enhance flexibility, save time, and keep your front desk running smoothly even when you’re away.
TRANSFORM YOUR HOTEL OPERATIONS TODAY
Bring every booking, payment, and guest interaction into one seamless system. With Smart Order’s all‑in‑one dashboard, you’ll simplify tasks, reduce errors, and deliver a premium guest experience all from a single platform.
Hotel Front Desk Software FAQ
Hotel front desk software is a system used by hotel staff to manage daily operations such as check-ins, check-outs, reservations, and payment processing. It is often referred to as a hotel front desk system and is a core module within a property management system (PMS). While the front desk focuses on real-time guest-facing tasks, the broader PMS includes additional features such as multi-property management, reporting, and long-term financial analysis. SASTRA’s front desk software is designed for small to medium-sized hotels that need an intuitive, all-in-one solution to manage operations efficiently from a single platform.
Yes. SASTRA provides a centralized multi-calendar view where you can see all your rooms, units, and properties in one place. You can quickly check availability, update bookings, and adjust schedules across all your listings without switching between systems.
With Sastra 2.0, you get full access to room status, reservations, and housekeeping alerts directly from any browser — whether on your smartphone, tablet, or laptop. Whether you’re assisting guests at the front desk, helping with luggage, or handling supplies off‑site, you stay in complete control of operations anywhere, anytime.
Yes — SASTRA PMS is built around an intuitive, calendar-based interface that front desk staff can learn quickly. We provide step-by-step tutorials and dedicated customer support to help your team get up and running from day one, with minimal training time.
SASTRA integrates with major booking platforms including Airbnb, Booking.com, Agoda, Trip.com, and Expedia, as well as multiple payment gateways. All bookings, payments, and guest data sync automatically to your front desk, reducing manual work and preventing double bookings.
The best front desk software for small hotels should be affordable, easy to use, and include built-in channel management and a booking engine. Smart Order offers all of these features with a free Essential plan — making it ideal for small hotels and B&Bs that want professional front desk tools without a large upfront investment.
Hotel front desk software typically costs between RM2500 per month depending on features and property size. SASTRA offers a free Essential plan with no room limits, making it one of the most affordable options for small to medium-sized properties. Paid plans with advanced features are also available at competitive rates.